The Listening Centre’s founder, Sharon McCormick, was invited to speak on BBC Radio 4’s programme, Investigating Employee Assistance Programmes (EAPs). The broadcast explored whether EAPs are truly delivering value to employers and their staff, highlighting unethical practices in parts of the industry.
The British Association for Counselling and Psychotherapy (BACP) the UK’s leading counselling membership body, was asked by the BBC to recommend an EAP in the UK with the highest integrity. The Listening Centre were honoured that they signposted the BBC to them, recognising the Midlands-based EAP as a standout example of ethical and effective service for companies who want the best services for their staff.
During the programme, Sharon shared how The Listening Centre does business differently. “Your employees’ wellbeing isn’t just a box-ticking exercise,” Sharon explained. “It’s about providing face-to-face counselling and personalised support—not quick phone calls or generic self-help resources.”
Since the programme aired, The Listening Centre has received enquiries from companies seeking an EAP provider or looking to switch due to dissatisfaction with their current provision. This recognition underscores The Listening Centre’s commitment to delivering meaningful, compassionate well-being interventions that truly support employees’ well-being via their bespoke package of services.
You can listen to the full episode of Investigating Employee Assistance Programmes here.
The Listening Centre has been helping organisations for the last 23 years by providing a range of specialist trauma-informed EAP services. If your business values its people and is looking for well-being support, get in touch via email: enquiry@thelisteningcentre.co.uk or by calling 01543 300068.
