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  • Phone 01543 300068
  • Energy House, 35 Lombard Street, Lichfield, Staffordshire WS13 6DP


Developing your people

In order to succeed organisations are finding that learning is increasingly becoming an integral part of business strategy. Markets are ever-changing and it is the ability of people and organisations to learn and adapt that will determine their success. In order that learning contributes to business success it must be aligned to business objectives. This is why at The Listening Centre, rather than provide set courses – we LISTEN to YOUR needs – and design the training based on what YOU ask for.

Learning is in familiar surroundings which means you save on travel and accommodation costs. Role-plays and training scenarios can be adapted to mirror your business practices and environments. The aim is to match your organisation’s culture and needs – ensuring that the most up-to-date and relevant training methods for your environment are used.

In-Company training courses offer amazing value. As In-Company charges a daily rate this offers significant savings for any organisations that need to develop a group or groups of individuals.

Typical Core Focuses may include:

  • Effective communication
  • Developing Self-esteem and Assertiveness
  • Stress Management
  • Setting up an in-house mentoring scheme
  • Absence Management
  • Listening Skills
  • Conflict Resolution Skills
  • Change Management
  • Assertiveness at work
  • Self-Awareness
  • Emotional Intelligence
  • 1st Class Customer Service
  • Managing Grief in the workplace
  • Brief Solution Focused Therapy
  • Managing Trauma
  • Professional Presentation Skills
  • Time Management
  • Developing Resilience
  • Self Esteem for Peak Performance

The daily rate includes:

  • Tailoring to fit your requirements so that you get training that is high impact and organisation specific
  • All course materials for delegates on the day
  • Detailed course evaluation so that you can see the success of the learning event

Training methods may include:

  • Coaching of theoretical concepts/philosophies
  • Examine self-awareness and styles via exercises to highlight developmental needs
  • Case studies/role play
  • Tutor led group discussions/analysis
  • Video Clips
  • Relate theories to practical situations

Because we consistently deliver results to our customers at a level that exceeds their expectations - and ultimately results in repeat business, we know that for your peace of mind we can commit to a no questions asked satisfaction guarantee.

In the unlikely event you were unhappy with our services, we will work with you to find resolution to your issues. If our attempts are insufficient, or even if you do not want to try these options, we will refund 100% of the amounts paid to us - no questions asked.