Our Purpose


Since our formation in 2002 The Listening Centre was established to achieve one purpose: to demonstrably improve the health and wellbeing of everyone we engage and support.



Our role


We deliver services that are highly regarded by our customers, trusted by service users and most importantly, provides great results giving a sound return on investment.

Our dedicated network of professionals are exceptional people who not only meet and surpass minimum Professional Standards but also have the crucial experience working in an organisational context to deliver short term counselling in the workplace. We are geographically spread so no matter where your employee lives or works, we have the resources to get them seen where and when is most convenient for them.

The Listening Centre continues to grow from strength to strength, evolving to ensure that we meet the needs and demands of our business partners.



Our values


Excellence – being a high-performing organisation

Caring – treating everyone with dignity and respect

Integrity – doing the right thing

Teamwork – learning from each other to be the best we can


Our Mission


To exceed our customers' expectations with bespoke services that get results, pioneering clinical expertise, with integrity at the core of everything we do.


Our Vision


To be the region's most trusted partner for Employer Support Services. Be a great employer to work with where people are inspired and encouraged to be the best they can by.


Our History In Words

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2003

Start in Burntwood.

The Listening Centre story stretches back more then 15 years where local inspiring organisations recognised the need for independent and professional support for their employees.

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2014

New Focus on Complimentary Services

An increased demand to provide additional services leads to an expansion of our services to include mediation, bespoke corporate training and critical incident defusing. Our reputation spread as the go-to organisation and our core team of affiliates tripled.

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2018

Business Around the Midlands

Our company has been providing services throughout the Midlands for an established period. We have launched our customer portal and relocated to Lichfield to support expansion.

Meat Our team

Sharon McCormick

Founder

Joanna Benbow

Service Co-ordinator

Susan Meredith

Senior Counsellor

Gail Knight

Senior Counsellor